Change to enable/disable spam filters

Enable spam filters (default settings)

STEP 1: Log in to cPanel.

Log in to cPanel.

STEP 2: Click Spam Filters.

Click Spam Filters.


STEP 3: Click Selector.

Click the switch to the left of "Process New Emails and Mark them as Spam" to make it blue.


STEP 4: Completion of setting.

Confirm that "Apache SpamAssassin has been enabled." is displayed on the right side of the screen.


What Do Spam Filters work?

Apache SpamAssassin adds "X-Spam-Flag: YES" to the email header if it is determined to be spam.

You can use a mailer that supports header sorting (such as Mozilla Thunderbird) to use the mailer's junk mail sorting function.

In addition, in the initial state, if the mail is judged as spam, only the information is added to the header, and the server will not delete the mail.

Enable auto-delete by server

If it is judged as spam, it is also possible to automatically delete the mail by the server.
However, please note that this setting may delete even necessary e-mails.

STEP 1: Click "Configure Auto-Delete Settings".


STEP 2: Set score for filter item.


  • The default score is 5. Recommended for general use.
  • As the score decreases toward 1, the filter judgment becomes stricter. For example, if 1 is set, most emails will be judged as spam.
  • The higher the score towards 10, the looser the judgment of the filter. For example, if you set 10, it may not be deleted even if it is spam.

We recommend that you start with a score of 5 and adjust accordingly.

STEP 3: Click Selector.

Click the switch under "Auto-Delete" to make it blue.


STEP 4: Check settings.

Confirm that "Spam Auto-Delete has been enabled." is displayed on the right side of the screen.





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