Subdomains provided by other companies' servers cannot be used with mixhost.
In addition, applying for a subdomain of the domain that the customer himself/herself has acquired as the initial domain or adding it from the add-on domain is not supported.
It is possible to use only the subdomain, subdomain.example.com, without using the domain example.com on mixhost. But there is a high possibility that various problems will occur in sending and receiving emails, etc., and it is not recommended.
You can use it if you add a subdomain to the same server as the domain in operation on mixhost.
For information on how to set up a subdomain, please see here.
|Domain operational server
|Subdomain operational server
|Other company's server||mixhost server||Impossible/not recommended|
|mixhost server||Other company's server||Possible if the other company's server-side supports|
|mixhost server||Server under the not same contract||not recommended|
|mixhost server||Server under the same contract||Possible|