How to check when CPU or memory usage (utilization rate) is high

About how to check the current resource usage

You can check the CPU and memory usage from the statistics displayed on the right side of the screen after logging in to cPanel.

The number of various resources that can be confirmed from cPanel is the number of resources assigned to the customer. It is not a number for the entire server.

For more information, please refer to the article below.

Detailed commentary on statistical items

How to check past resource usage

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You can view the history by opening "Resource usage" in cPanel and opening the "Current usage" tab.
*It is not possible to check the history more than 30 days ago.

How the mixhost server works

The mixhost server is a shared server where multiple customers use the same server, but since resources are controlled individually for each customer, it is a mechanism that is hardly affected by other customers.

In the old shared server, a small number of heavy users could exhaust the resources of the entire shared server, affecting all customers using the same server.

The mixhost server uses technologies such as CloudLinux OS LVE (Lightweight Virtual Environment) and CageFS to minimize the impact on users.

About more detailed confirmation method

There is a way to find out which program is specifically increasing the CPU and memory usage rate by executing the Linux command ps command or top command in cPanel's "Terminal" and checking the details. increase.

We apologize for the inconvenience, but we do not support detailed usage of Linux commands.
If it is difficult for the customer to investigate, please contact support with the following information.

  • a time when the problem occurred
  • URL of the website where the problem is occurring
  • If the problem occurs only during a specific operation, how to operate it

As a general rule, we do not provide support for programs installed by customers, so please understand that it may take some time to respond or that we may not be able to provide an accurate response.

Please refer to our support policy for details on what is supported.

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