How to restore files with JetBackup5


First, read the attention page before starting the restore.

File restore procedure

Here are the steps to restore the files.
For other restores, please refer to the corresponding article.

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STEP 1: Log in to cPanel.

Click here to learn how to log in to cPanel.  

STEP 2: Open JetBackup5.


STEP 3: Open Home Directory.


STEP 4: Select date.

Click the row of the date you want to restore and press the "Restore" button at the bottom of the screen.


STEP 4-1: Supplementary information (Detailed file selection 1)

* If you want to select only specific files, click the "Change Files Selection" button.


STEP 4-2: Supplementary information (file detail selection 2)


①: Check only the necessary files
②: By clicking a directory (folder), you can move the directory.
③: To return to the upper directory, click Path at the top of the screen
④: Display hidden dot files (.htaccess files, etc.)
⑤: When the files to be restored are selected, click "Select Files" at the bottom right.

Click "Select Files" to return to the STEP4 screen, so press the "Restore" button at the bottom of the screen.

STEP 5: Confirm restore.

A confirmation screen for the contents to be restored will be displayed, so press the "Restore Selected Items" button at the bottom right.


STEP 6: Check the progress of the restoration work.

The screen automatically transitions to "Queue". You can check the progress of the restoration in "Status".

It may take a very long time depending on the amount of space to restore, but the restore will continue automatically even if you close the screen.


STEP 7: Complete restoration.

When "Status" is displayed as "Completed", restoration is complete.


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