First, read the attention page before starting the restore.
FTP account recovery procedure
Here are the steps to restore your FTP account.
For other restores, please refer to the corresponding article.
How to restore with JetBackup5 (restore all)
How to restore files with JetBackup5
How to restore the database with JetBackup5
How to restore database users with JetBackup5
How to restore DNS with JetBackup5
How to restore an email account with JetBackup5
STEP 1: Log in to cPanel.
Click here to learn how to log in to cPanel.
STEP 2: Open JetBackup5.
STEP 3: Open FTP Account.
STEP 4: Select the date and FTP account.
Click Choose Other Backup for the FTP account you want to restore and select a date.
After selecting the date, press the "Restore" button at the bottom of the screen.
STEP 5: Confirm restore.
A confirmation screen for the contents to be restored will be displayed, so press the "Restore Selected Items" button at the bottom right.
STEP 6: Check the progress of the restoration work.
The screen automatically transitions to "Queue". You can check the progress of the restoration in "Status".
It may take a very long time depending on the amount of space to restore, but the restore will continue automatically even if you close the screen.
STEP 7: Complete restoration.
When "Status" is displayed as "Completed", restoration is complete.