How to restore an email account with JetBackup5


First, read the attention page before starting the restore.

Mail account recovery procedure

Here are the steps to restore your email account.
*This is a method for restoring an email account, and deleted received emails cannot be recovered.

For other restores, please refer to the corresponding article.

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STEP 1: Login to cPanel.

Click here to learn how to log in to cPanel.  

STEP 2: Open JetBackup5.


STEP 3: Open Email Account.


STEP 4: Select date and email account.

Click Choose Other Backup for the email account you want to restore and select a date.


After selecting the date, press the "Restore" button at the bottom of the screen.


STEP 5: Confirm restore.

A confirmation screen for the contents to be restored will be displayed, so press the "Restore Selected Items" button at the bottom right.


STEP 6: Check the progress of restoration work.

The screen automatically transitions to "Queue". You can check the progress of the restoration in "Status".

It may take a very long time depending on the amount of space to restore, but the restore will continue automatically even if you close the screen.


STEP 7: Complete restore.

When "Status" is displayed as "Completed", restoration is complete.


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