Attention
First, read the attention page before starting the restore.
Mail account recovery procedure
Here are the steps to restore your email account.
*This is a method for restoring an email account, and deleted received emails cannot be recovered.
For other restores, please refer to the corresponding article.
How to restore with JetBackup5 (restore all)
How to restore files with JetBackup5
How to restore database with JetBackup5
How to restore database users with JetBackup5
How to restore DNS with JetBackup5
How to restore FTP account with JetBackup5
STEP 1: Login to cPanel.
Click here to learn how to log in to cPanel.
STEP 2: Open JetBackup5.
STEP 3: Open Email Account.
STEP 4: Select date and email account.
Click Choose Other Backup for the email account you want to restore and select a date.
After selecting the date, press the "Restore" button at the bottom of the screen.
STEP 5: Confirm restore.
A confirmation screen for the contents to be restored will be displayed, so press the "Restore Selected Items" button at the bottom right.
STEP 6: Check the progress of restoration work.
The screen automatically transitions to "Queue". You can check the progress of the restoration in "Status".
It may take a very long time depending on the amount of space to restore, but the restore will continue automatically even if you close the screen.
STEP 7: Complete restore.
When "Status" is displayed as "Completed", restoration is complete.