About overdue billing notifications via SMS
From March 2022, we will be contacting customers who have overdue invoice payments by SMS.
- Customers who have overdue invoices
- 1st overdue
- 7 days past due
- 14 days overdue
*Each message will be sent between 10:00 - 16:00 (UTC +0900).
About the sender (originator)
SMS is sent using the US SMS sending service. If received, the phone number below will be displayed.
+1 (628) 300-0385
If the SMS is from the above phone number, please rest assured that it was sent by our company and is not a phishing scam.
The phone number above is for sending SMS only. Please note that we do not accept inquiries by phone even if we have made a call.
We apologize for the inconvenience, but if you have any questions about SMS or payment, please use the inquiry form.
How to check unpaid bills on My Page
You can check your invoice by following the steps below.
STEP 1: Open My Page.
STEP 2: Open the billing screen.
Click Billing at the top of the screen, then click Billing.
Alternatively, click View All for an unpaid invoice.
STEP 3: Confirm the invoice.
Message display example
*The content may differ depending on the customer's contract status.