How to use the backup of cPanel

Overview

By using the "Backup" function in the "File" menu of cPanel, you can download a copy of the entire site or part of the site in ZIP format and save it to your computer.

Full backup

Attention

  • It is not possible to restore your website through the cPanel interface using the full backup file obtained.
  • Before restoring the backup file, it must be unzipped.
  • After unzipping the backup file, you can upload and restore individual parts of the website contained in the full backup file.
  • The backup process may fail for accounts near or over their quotas because the system cannot write necessary files, such as the database lock file.

STEP 1: Log in to cPanel.

Log in to cPanel.

STEP 2: Open "Backup".

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STEP 3: Click "Download a Full Account Backup".

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STEP 4: Specify the "backup destination" and "whether or not to have an email when the backup is completed".

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You can specify the following as the backup destination.

  1. Home Directory: Save backup files to your home directory on your account
  2. Remote FTP Server: Store backup files on a remote server using FTP
  3. Remote FTP Server (Passive Mode Transfer): Use passive FTP to store backup files on a remote server
  4. Secure Copy (SCP): Store backup files on a remote server using Secure Copy Protocol (SCP)

*If you select 2 to 4, you need to enter the backup destination information.

STEP 5: Click “Generate Backup”.

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Account backup

Not available.

Partial backup

To download a specific item, click the desired item.

Backup Download and Restore of Home Directory Backups

Backup download:

STEP 1: Open "Backup".

STEP 2: Click "Home directory".

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Restore:

STEP 1: Click "Choose File".

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STEP 2: Select the files obtained by the home directory backup.

STEP 3: Click “Upload”.

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Backup Download and Restore MySQL database backup

Backup download:

STEP 1: Open "Backup".

STEP 2: Click the target database.

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Restore:

STEP 1: Click "Choose File".

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STEP 2: Select the files obtained by MySQL database backup.

STEP 3: Click “Upload”.

Email Forwarder Backup Download and Restore

Backup download:

STEP 1: Open "Backup".

STEP 2: Click the target forwarder.

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Restore:

STEP 1: Click "Choose File".

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STEP 2: Select the files obtained by email forwarder backup.

STEP 3: Click “Upload”.

Email Filter Backup Download

*Attention

Email filter backup files store only domain account-level email filters in the file /etc/vfilters/$domain. User account-level email filters are not saved.

Backup download:

STEP 1: Open "Backup".

STEP 2: Click the target forwarder.

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Restore:

STEP 1: Click "Choose File".

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STEP 2: Select the files obtained by email forwarder backup.

STEP 3: Click “Upload”.

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