If you have made inquiries from the inquiry form after signing the contract, you have been registered as a user of mixhost Help & Support with the email address you inquired.
In that case, please set a password to log in to mixhost help & support.

How to register for mixhost help & support

STEP 1: Open Help & Support.

Visit mixhost for help & support.

STEP 2: Open sign-in.

Click Sign In from the top right menu.

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STEP 3: Register an account.

Click Register Account in the pop-up.

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STEP 4: Register required items.

Enter your name and email in the pop-up and click Register Account.
Name: This is the name used in mixhost Help & Support. It doesn't have to be your real name.
Email: Enter the email address you use.

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STEP 5: Confirm your email address.

An email will be sent to the email address you entered with the subject "Create a password for mixhost help & support".
Click Create a password in the email body.

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STEP 6: Password setting.

Enter your name and your password and click Set Password to complete registration.

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How to set the password for mixhost help & support

STEP 1: Open Help & Support.

Visit mixhost for help & support.

STEP 2: Open sign-in.

Click Sign In from the top right menu.

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STEP 3: Open "Set password".

Click Set Password in the popup.

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STEP 4: Enter your email address.

Enter the email address you registered with mixhost Help & Support and click Submit.

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STEP 5: Confirm your email address.

An email will be sent to the email address you entered with the subject "Please set a new password for mixhost Help & Support", so please click the link in the email body.

STEP 6: Change password.

Enter your new password on the link, click Change Password and you're done.

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How to edit your profile

STEP 1: Open your profile and edit.

Click Edit Profile from the top right menu of Help Center Home.

If you can't see the menu, please sign in.

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STEP 2: Change profile.

A pop-up like the one below will appear. Edit your profile from there.

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